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Cookie Policy

 This Cookie Policy, along with the General Terms of Service and Privacy Policy, governs the relationship between you and the cookie controller, Smart NARIS d.o.o., located at Beethovnova Ulica 2, Ljubljana, 1000 Ljubljana ("Smart NARIS") in relation to the use of cookies and similar technologies such as pixels and tags (collectively "cookies") to recognize and gather information about you when you visit and use the website and any subpages of this site ("Website").

  1. What are cookies?

Cookies are small text files that are loaded and stored on your computer or device when you visit our website. We place cookies on your device ourselves (i.e., first-party cookies) or they are placed by third parties (i.e., third-party cookies). By installing cookies, we collect or store various information about you, your device, and how you use the website. We then use this information for several different purposes. For example, cookies store your language settings, font size, and other preferences you have set on your computer to view our site, so you don't always have to reset them when you visit again. Depending on the purpose for which the information collected by a particular cookie is used, we differentiate between four types of cookies: necessary or technical cookies, functionality cookies, maintenance and improvement cookies, and advertising cookies.

For more information on cookies, please visit the Information Commissioner's website at:

  1. What types of cookies do we use and why?

2.1. Necessary Cookies


Necessary cookies are technical cookies that are essential for the operation and use of the website. They allow us to technically operate the website, ensure its accessibility, and security.

We use necessary cookies to:

  • Enable you to access the website,
  • Ensure safe use of the website and detect and prevent security threats and malicious actions,
  • Authenticate your access to the website,
  • Display pop-up notifications on the website,
  • Increase the speed of the website's operation.

How can you refuse them?

These cookies are essential for the operation of the website and cannot be refused. You can block or delete the use of necessary cookies through your browser settings. In this case, some features of the website and services on the website may not work properly or may be disabled.

2.2. Functionality Cookies


We use functionality cookies to recognize you and remember your choices and preferences when you return to our website.

Functionality cookies are used to:

  • Remember which cookies you have accepted and which you have refused,
  • Remember your language settings.

For the acceptance or refusal of such cookies or the options you have, see the section "How to accept or refuse cookies" below.

2.3. Maintenance and Improvement Cookies


Cookies for maintenance and improvement measure the frequency of your visits to the website, collect information about how you navigate our website and how you use it. Based on information about the number of visits to the website, locations from which users access our website, time of access to and total time spent on the website, they show us overall statistics on the use of our website. They also help us determine which parts of the website are most interesting to our users and which products our visitors view the most.

We use cookies for maintenance and improvement or analytical cookies to:

  • Analyze and understand the use of our website,
  • Improve the design, functionality, and effectiveness of the website,
  • Provide our users with new content and products that match their interests and habits,
  • Understand the effectiveness of our advertisements.

For the acceptance or refusal of such cookies or the options you have, see the section "How to accept or refuse cookies" below.

2.4. Advertising Cookies


Advertising cookies help us understand you, your desires, interests, and choices, thus helping us to recognize you, what you like, and remember your habits and activities online. By accepting the use of advertising cookies, you allow us to collect information about you (e.g., unique user identification or user ID), your device (e.g., IP address, browser information) and how you use our website (e.g., information that you visited our website, which products you viewed on the website, and whether you started the ordering process). The information obtained through advertising cookies is used to prevent the repetition of ads displayed to you and to ensure that our ads are displayed correctly. In addition, information obtained through advertising cookies is used to shape your advertising profile and the advertising profiles of other individuals with similar interests, based on which we can select and display ads that match your interests, choices, and browsing patterns.

Advertising cookies are used to:

  • Display ads tailored to your interests and choices, such as ads for new products similar to those you have viewed,
  • Display ads to users on social networks with interests similar to yours,
  • Prevent repetition of ads,
  • Ensure the correct display of ads,
  • Measure the effectiveness of ads.

For the acceptance or refusal of such cookies or the options you have, see the section "How to accept or refuse cookies" below.

  1. What information do we collect via cookies?

Cookies help us and our partners collect information about you, your devices, and your use of our website. Some of this information provides insights into your use of the website, your choices and preferences, and technical specifications without directly or indirectly identifying you, while others allow us to recognize you, either directly or by combining multiple collected information (hereinafter personal data).

By using cookies, we collect the following categories of personal data:

  • Personal identifiers, e.g., your unique user identification (User ID), cookie or pixel identifier, IP address,
  • Device data, e.g., type of device, device identifier, and information about the browser used,
  • Data about your browsing and use of the browser, e.g., data about your visits to the website, data about products you have viewed on our website, and data about other types of activities on our website,
  • Your geographical location.
  1. Who accesses the (personal) data obtained via cookies?

To enable additional capabilities and functionalities on the site, such as displaying interactive content via YouTube and Facebook interfaces, website analytics, or advertising, we and third parties enable the use of certain additional cookies when using the website. Since some additional capabilities and functionalities of the website are provided by our business partners, data collected through cookies when using the website may be directly transferred to the business partner providing the specific additional capability and functionality of the website.

Third parties providing such additional capabilities and functionalities of the website and to whom data obtained through cookies are transmitted include:

  • Our affiliated companies,,
  • Providers of analytical services and conversion services, e.g., Google Analytics, Google Optimize, Hotjar, Facebook, and others,
  • Partners providing interactive content on the website, e.g., YouTube and Facebook,
  • Providers of targeted and personalized advertising, e.g., Google Ads, Facebook, Pinterest, and others.
  1. Which cookies are we talking about?

Cookies, categorized by type of cookie, are listed and explained in the table below. The table also includes a link to our partners' websites, where you can read more about their use of cookies installed during the use of the website. We also use cookies or similar technology (hereinafter "cookies") on our website.

The information stored in cookies tells the website that you have visited it before. This allows the website to be displayed in the best possible way, consistent with your preferences. Only cookies on your terminal are recognizable. Moreover, personal data will be processed only with your consent or if it is necessary for the use of a service you request.

List of cookies used on the website:

Cookie TypeIssuerCookie NameInformation GatheredCookie Duration
Necessary CookiesHAMSessionSession information7 days
XSRF-TOKENItems added to cart7 days
app-gateway-affinity-siUnique visitor ID, website informationSession
app-gateway-affinity-siCORSUnique visitor ID, website informationSession
Functionality CookiesHAMcookies_marketingChoice of accepting or rejecting advertising cookies7 days
cookies_functionalitiesChoice of accepting or rejecting functionality cookies7 days
cookies_performanceChoice of accepting or rejecting maintenance and improvement cookies7 days
cookies_necessaryChoice of accepting or rejecting necessary cookies7 days
_sp_ses.*Session information30 minutes
_sp_id.*Unique visitor ID, number of website visits, time of first, current, and last visit2 years
YouTube  (Google)CONSENTVisitor choices (e.g., selected language, number of results displayed, choice of activating Google SafeSearch filter)20 years
HotjarSIDUnique visitor ID and date of last login2 years
YouTube  (GoogleFacebookHSIDUnique visitor ID and date of last login2 years
LOGIN_INFOUnique visitor ID and date of last login2 years
YSCVideos viewed in the playback toolSession
PREFPlayback choices for YouTube videos8 months from last use
VISITOR_INFO1_LIVEChoices and settings of a visitor not logged in with an account6 months
datrBrowser information2 years
xsTwo-digit session number, secure flag for identifying use of an incognito browsing window90 days or session
Facebook Pinterest Google (Analytics and Optimize)c_userUnique visitor ID90 days or session
sbBrowser information2 years
dprDevice screen information7 days
wdDevice screen information7 days
pinterest_cmNo information (intended for sharing website content)6 months
_utmaSession information2 years
Google (Analytics and Optimize)_utmzSource from which the user accessed the website6 months
Maintenance and Improvement CookiesGoogle (Analytics and Optimize)_gaUnique visitor ID2 years
Google (Analytics and Optimize) Facebook Facebook Google (Ads)_gatNo information (intended for reducing requests)1 minute
_gidAdvertising campaign effectiveness, website usage, and unique visitor ID24 hours
_dc_gtm_UA-#Unique visitor ID, advertising campaign effectivenessSession
collectWebsite visit, viewed products, purchases, downloaded free products, shipping costs, stage in the personalization processSession
VISITOR_INFO1_LIVEChoices and settings of a visitor not logged in with an account6 months
CONSENTVisitor choices (e.g., selected language, number of results displayed, choice of activating Google SafeSearch filter)20 years
1P_JARWebsite usage and displayed ads30 days
DVDetection of automated device access1 day
OTZWebsite usage1 month
OTZWebsite usage1 month
frInformation on the effectiveness of advertising campaigns90 days
actSession information90 days or session
FacebookPresenceOpen chats, unique visitor identificationSession
Advertising CookiesFacebook Google (Ads)_fbpWebsite domain identification, cookie creation date, unique visitor identification90 days
trWebsite visit, viewed products, browser information, time of website visit, products added to cart, purchases, downloaded free productsSession
localeLocation of the user last logged into the account on the browser7 days
spinN/A3 mesece
SAPISIDChoices and preferences of the user for Google functionalities on the website2 years


  1. How to Accept and Reject Cookies?

You can manage the installation and use of cookies that are not strictly necessary for the functioning of the website through our cookie management tool, located in the cookie notice that appears when you access the website.

You can independently choose whether to accept cookies that are not strictly necessary for the operation of the website and allow the collection of information with their help, or you can reject them. Necessary cookies are mandatory for the proper functioning of the website and cannot be rejected. Your choices in the cookie management tool only apply to the future use of cookies on our website and the installation or access to cookies on the device with which you access and change the below cookie settings.

In addition to using the cookie management tool, you can also manage cookies through the settings in your web browser, where you can accept or reject individual types of cookies in general for all websites.

Procedures for deleting and controlling cookies vary depending on the browser used:

You can universally reject third-party advertising cookies (third-party cookies) for all websites by visiting one of the following websites and selecting the appropriate option: the Digital Advertising Alliance website, the Network Advertising Initiative website, or Your Online Choices website (for visitors from the EU).

  1. Additional Information

If you have any questions about our use of cookies and other similar technologies, you can write to us at

©Smart NARIS d.o.o. (Ljubljana, June 2023)