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Cookie Policy

This Cookie Policy, together with the Terms of Service and the Privacy Policy, governs the relationship between you and the cookie controller, Smart NARIS d.o.o., registered at Beethovnova Ulica 2, 1000 Ljubljana (“Smart NARIS”), regarding the use of cookies and similar technologies such as pixels and tags (“cookies”). These technologies are used to recognize you and collect information from you when you visit and use the website https://www.esmartarena.com/ including all its subpages (“Website”).


What are cookies?

Cookies are small text files that are placed on your computer or device when you visit our Website. Cookies may be placed by us (first-party cookies) or by third parties (third-party cookies). Using cookies allows us to gather various types of information about you, your device, and your use of the Website. We use this information for several purposes.

For example, cookies store your language settings, font size, and other preferences so you don’t need to set them again on your next visit. Based on their purpose, cookies are grouped into four categories:

  1. Essential/technical cookies

  2. Functionality cookies

  3. Performance and improvement cookies

  4. Advertising cookies

More information about cookies is available from the Slovenian Information Commissioner: https://www.ip-rs.si/


2. What types of cookies do we use and why?

2.1. Essential Cookies

Essential (technical) cookies are required for the operation and use of the Website. They enable technical functionality, accessibility, and security.

We use essential cookies to:

  • Allow you to access the Website

  • Ensure secure use of the Website

  • Detect and prevent security threats or malicious activity

  • Authenticate your access to the Website

  • Display pop-up notifications

  • Improve Website loading speed

How to reject?
These cookies are required and cannot be disabled.

You may block or delete them in your browser settings, but some Website features may stop working.


2.2. Functionality Cookies

Functionality cookies allow us to recognize you and remember your choices and preferences when you return to the Website.

We use functionality cookies to:

  • Remember which cookies you accepted or rejected

  • Remember your language settings

See the section “How to accept or reject cookies” below for your options.


2.3. Performance and Improvement Cookies

These cookies measure how often you visit the Website, how you navigate through it, and how you use it. They provide aggregate statistical insights about Website usage, such as:

  • Number of visits

  • Geographic locations of visitors

  • Access time

  • Total time spent on the Website

  • Most viewed products or pages

We use these cookies to:

  • Analyze and understand how the Website is used

  • Improve design, performance, and efficiency

  • Provide new content and products based on user interests

  • Measure the effectiveness of our advertising

See “How to accept or reject cookies” for options.


2.4. Advertising Cookies

Advertising cookies help us understand your interests, preferences, and behavior so we can:

  • Recognize you

  • Understand what you like

  • Remember your browsing habits

  • Provide personalized ads

By accepting advertising cookies, you allow us to collect information such as:

  • Unique identifiers (user ID)

  • Device info (IP address, browser details)

  • Your Website activity (pages viewed, products viewed, started checkout process)

We use advertising cookies to:

  • Show ads tailored to your interests

  • Reach people on social media with similar interests

  • Prevent ad repetition

  • Ensure correct ad display

  • Measure ad performance

See “How to accept or reject cookies” below.


What information do we collect via cookies?

We and our partners may collect:

Personal identifiers

  • Unique User ID

  • Cookie or pixel ID

  • IP address

Device information

  • Device type

  • Device identifier

  • Browser information

Browsing behavior

  • Website visits

  • Products viewed

  • Interaction with Website content

Geolocation information

Some of this information cannot identify you directly, while other information can identify you alone or in combination with other data.


Who can access the data from cookies?

To provide additional functionality such as video playback, analytics, and advertising, we use cookies from:

  • Our affiliated companies

  • Analytics and conversion partners (Google Analytics, Optimize, Hotjar, Facebook, etc.)

  • Providers of embedded content (YouTube, Facebook)

  • Targeted advertising partners (Google Ads, Facebook, Pinterest, etc.)

These partners may receive data collected through cookies when such services are active on the Website.


List of Cookies Used on the Website

(All cookies, grouped by category, issuer, type, information collected, and duration, remain the same as in your original policy. I can format them into a clean table for your website if you want.)


How to accept or reject cookies?

You can manage non-essential cookies using our cookie management tool, displayed in the cookie banner when you first access the Website.

You may:

  • Accept non-essential cookies

  • Reject non-essential cookies

Essential cookies cannot be disabled.

You can also manage cookies in your browser settings:

  • Google Chrome

  • Mozilla Firefox

  • Internet Explorer

  • Safari

Third-party advertising cookies may be universally rejected via:

  • Digital Advertising Alliance

  • Network Advertising Initiative

  • Your Online Choices (EU users)


Additional Information

If you have questions about our use of cookies or similar technologies, contact us at: info@esmartarena.com

© Smart NARIS d.o.o. (Ljubljana, June 2023)