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Insurance

Every agent certified.
Every IDD hour on record.

Smart Arena keeps internal staff and external distribution networks trained, certified, and provable - IDD professional development hours, product knowledge, compliance - across every entity, market, and language in your group.

EU-hosted & GDPR-compliantMulti-entity, multi-languageLive in 2 weeks
Trusted across the region
Sava Insurance Group logoMerkur osiguranje logoCroatia osiguranje logoVzajemna logoSava Insurance Group logoMerkur osiguranje logoCroatia osiguranje logoVzajemna logoSava Insurance Group logoMerkur osiguranje logoCroatia osiguranje logoVzajemna logo
What you're required to run

Six recurring obligations. None of them optional.

IDD hours, AML refreshers, supervisory reporting, product governance, GDPR, operational resilience - each on its own cycle, each needing a signed record for every distributor in the network.

IDD professional developmentAnnual · hours per distributor
AML / CFTAnnual refresher + on hire
Supervisory reportingPer reporting period
Product governance & conductPer product launch
GDPROn hire + yearly
DORA & operational resilienceOngoing awareness cycle

Smart Arena certifies every agent and proves every hour.

Five modules cover the full cycle - assign, train, sign, report, prove. Compliance stops chasing and the network stops guessing.

Compliance

IDD hours, tracked and proven

Assign the annual professional development requirement per role – hours tracked, completions chased, certificates issued, audit trail kept.

Compliance
IDD compliance · period 2026Group
Tied agents · Ljubljana210 / 210Certified
External agencies · network1,124 / 1,180In progress
Back-office staff · HQ96 / 98Certified
Certificates issued · audit trail kept
Compliance

Report to the supervisor, without the Excel

Rosters, hours, results, and validities submitted straight from the system – no spreadsheets before the deadline.

Compliance
Regulator ConnectSubmission to the supervisor · via API
Submitted
Roster · period 20251,384 people
Hours & resultscomplete
Validities & certificatessigned
Sent straight to the supervisor - no gathering Excels before the deadline
Learn

One platform for staff, agents, and agencies

Every audience gets its own branded space, catalog, and reporting – one platform behind all of them.

Learn
Training spaces SI · HR · SR · MK
Internal staffGroup catalog · Slovenian
1,240
Tied agentsIDD path · Croatian
860
External agenciesBranded space · Serbian
1,180
Each audience branded & reported separately - one platform
Coursly AI

New product, trained network – in days

Product sheet in, course out – translated for every market and assigned to every seller before launch.

Coursly AI
Coursly AI by Smart Arena
Product-sheet_Home-2026.pdf1.8 MB
Home Insurance 2026 – course + knowledge checkTranslated SI · HR · SR · MK · SQ – assigned to 1,240 sellers
Published
Insights

Group-level oversight, entity-level autonomy

Shared standards from the centre, local content per entity, consolidated dashboards at the top.

Insights
Group overview6 markets · 14 entities
Meridian Assurance Group96%
Northgate Insurance91%
Pinnacle Mutual100%
Clearwater Coverage Co.88%
Consolidated dashboards & spend by cost centre - with per-entity drill-down
Explore the modules:ComplianceAutomationLearnCoursly AICreate
The process in practice.

Regulatory hours, reported without a single Excel.

1Training
M. Novak insurance agent IDD PD · AML + knowledge check

Licensed employees complete the mandatory regulatory program with a final knowledge check.

15 / 15 hours
2Declaration
e-signed by employee + manager hash: sha-256 tamper-protected

Employee and manager e-sign the annual declaration - hash-protected, archived 10 years.

Archived 10 years
3Submission
Regulator Connect roster + hours results + validity via API

Regulator Connect submits directly to the supervisor's system - status: SUBMITTED.

124 people · 2025
4Record
Auditor archive 2024 · 2025 · 2026 by year & regulator → PDF / mail

An auditor archive of every submission by year and regulator - export or mail to the auditor.

Export to PDF
The regulator receives data directly from the system - no gathering Excels before the deadline.
Coursly AI by Smart Arena

From product sheet to a trained sales network before launch day.

Upload the new product documentation - Coursly AI builds the course and the knowledge check, translates it into the languages of your markets, and publishes to every entity's space at once.

See Coursly AI
Product-sheet_Home-2026.pdfuploaded
Course + knowledge checkgenerated
SI · HR · SR · MK · SQtranslated
Assigned to 1,240 sellerspublished
Customer story · Sava Insurance Group
“Teams pick it up quickly and use it anywhere, anytime.”
Janja Polenšek Davidovski
Janja Polenšek Davidovski
HR Director · Sava Infond
Read the Sava story
Insurer-grade security

Built for the whole group, not just head office.

EU-hosted, GDPR-compliant, and supported in the languages of your markets.

Single sign-onSAML / OIDC - Entra, Okta, and any standards-compliant IdP.
HRIS integrationOrg structure, roles, and entities stay in sync automatically.
Tamper-proof recordsHash-protected declarations and certificates, archived for audit.
White-label per entityEach entity and agency gets its own branded space and reporting.
FAQ

Questions insurers ask.

Yes - hours per learner per period, with automatic reminders, certificates, and exportable evidence.

Yes - external audiences get a branded space with their own catalog and reporting.

Yes - multi-entity structure, per-market language and content, consolidated group dashboards.

With Coursly AI, from documentation to assigned course typically within a day.

Yes - phone-first delivery with e-signature on the device, no app install and no company email required.

Every declaration is e-signed and hash-protected, then archived by year and regulator for export at any time.

Yes - SAML/OIDC single sign-on plus two-way HRIS sync for roles, entities, and completions.

In the EU, GDPR-compliant, with data residency guarantees.

See it on your own product and IDD rules.

A personalized demo - your product sheet in Coursly AI, your network structure, your supervisor-ready export. 30 minutes, no obligation.

Book a demo →