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Retail employee training on a phone on the shop floor
Retail

Every location, on brand
and up to speed.

Smart Arena trains every branch consistently - onboarding, product knowledge, and mandatory training - on mobile, in short units that fit between customers. New hires productive in days; HR sees every completion in real time.

HRIS-triggered onboardingEU-hosted & GDPR-compliantLive in 2 weeks
Trusted by retail networks
Merkur logoZlatarna Celje logoEurospin logoLesnina XXXL logoMerkur logoZlatarna Celje logoEurospin logoLesnina XXXL logoMerkur logoZlatarna Celje logoEurospin logoLesnina XXXL logo
The stakes

Seasonal spikes, high turnover, new lines every month - and staff who never sit at a desk.

Retailers don't need one more place to host training. They need one system that keeps every branch consistent, gets new hires selling in days, and proves mandatory training the moment the inspector asks.

Occupational safety (ZVZD-1)Periodic · by role
Fire safetyPeriodic · by role
HACCP · food retailPeriodic · by role
GDPR & ZVOP-2Periodic · by role
Consumer protection (ZVPot-1)Periodic · by role
Internal standards & SOPsPeriodic · by role

Smart Arena turns every location into your best-selling store.

Mandatory training, onboarding, product knowledge, and per-store reporting in one platform.

Learn

Consistent training, anywhere

One source of truth keeps every branch on brand and up to speed - update a course once and every location is current, on any device.

Learn
Mandatory training statusAll stores
Workplace safety · Sales floor412 / 412Certified
HACCP · Food & deli96 / 104Expiring
GDPR at the till · All staff388 / 396Certified
e-signed · tamper-proof Export evidence
Automation

Onboard faster, retain longer

Personalized, mobile onboarding gets new hires confident on day one - and keeps them longer. Merkur went from six-month cycles to workflows that run in minutes.

Automation
New associate · onboarding pathAssigned by role · Sales – Ljubljana
Day 1
GDPR & data at the tillComplete
Workplace & fire safetyComplete
Product knowledge · Spring rangeIn progress
Service & CRM basics – e-signPending
7 courses · 4 h 15 min · completed on shift
Course Builder

Increase sales with product and sales training

Ranges change monthly - Coursly AI turns a product sheet into a short sales course the same day, so the whole network sells the new line with the same story.

Course Builder
14:32
Product knowledge
Module 6 · Selling the new line
6/7
Confirm completion
Sign below to confirm you completed this training.
E-sign & finish
Learn

Build a culture of learning

Microlearning and social features turn best practices into habits - training that fits between customers and that staff actually come back to.

Learn
Training spaces
SL · EN · HR · IT
Store employeesGroup catalog · Slovenian
1,240
Seasonal hiresFast-track onboarding · Slovenian
180
Franchise partnersProduct training · Croatian
74
Each space branded & reported separately - one platform
Compliance

Mandatory training, handled

Varnost pri delu, HACCP for food retail, GDPR at the till - auto-assigned by role and store, recertified on schedule, with signed records kept for the inspection.

Compliance
Coursly AI by Smart Arena
spring-range-2026.pdf2.4 MB
Spring range – 6 modules + quizAuto-assigned to 1,240 associates
Published
Explore the modules:ComplianceAutomationLearnCoursly AICreate
In practice

A seasonal hire, selling-floor-ready without HR touching anything.

1Trigger
New hire in HRIS dept = Sales position = Associate location = LJ

A seasonal hire entered in the HR system fires the event - no ticket, no email to HR.

Fires automatically
2Assignment
GDPR at the till Workplace & fire safety Product knowledge Service & CRM

The role's path is assigned by store - short mobile units completed between customers.

7 courses · 4 h 15 min
3Learning
Short units on phone on the sales floor manager sees progress no one pulled aside

She learns on the floor at her own pace - the manager sees progress without asking.

4Certificate
Certificate e-signed HR & store notified reminders 90·60·30 d written back to HR

The certificate is issued, e-signed, and renewal is calculated automatically.

Synced to HRIS
Selling-floor-ready in days instead of weeks - zero manual work for HR, even at seasonal peaks.
Coursly AI by Smart Arena

New range on Monday. Trained network by Wednesday.

Upload the product sheet or supplier deck and Coursly AI builds the course and the quiz, ready for every branch and language. No agency, no waiting weeks.

See Coursly AI
Coursly AI by Smart Arena
spring-range-2026.pdf2.4 MB
Spring range – 6 modules + quizAuto-assigned to 1,240 associates
Published
Customer story · Merkur
“Onboarding used to take months. We needed a system that would help people start faster, not wait for the next training cycle.”
Jasmina Kuzmič Rifelj
Jasmina Kuzmič Rifelj
HR Director · Merkur
Read Merkur story
Retail-ready reliability

Built for the whole network, not just head office.

EU-hosted · GDPR-compliant · Supported in Slovenian

Single sign-onSAML / OIDC - one login for every store across the network.
HRIS integrationGecko HRM, SAP, or custom API - roles and stores stay in sync.
Any phone, no app installFrontline teams learn on the device they already carry.
Multi-languageDeliver every course in the language of each branch and partner.
FAQ

Questions retailers ask.

The moment they're entered in the HRIS - enrollment, path, and reminders run automatically, so seasonal hires can start on day one.

No - simple mobile access designed for frontline teams, with e-signature on the device. No app to install.

Yes - completions, gaps, and overdue training by store, region, and role, in real time.

Yes - varnost pri delu, HACCP, and GDPR training with automatic recertification and signed, exportable records.

Yes - budgeting by course, team, and cost centre with approvals, tracked per store.

See it on your own product sheets.

A personalized demo - your onboarding flow, your newest range in Coursly AI, your per-store dashboard. 30 minutes, no obligation.

Book a demo →